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Very Upset!!!! :mad:All, I took KoKo to the groomers for the 1st time and I am so very upset with the company I could spit nails. They shaved him completely bald even after I told them I did not want his hair cut. The groomer proceded to tell me that she had to because his hair was matted. I informed her I knew there were some tangles in his hair because I allowed him to wear a shirt for 1 day and did not immediately come the hair so it got a little kinky. I have gotten a kink or matted hair on him loose and thought this was a professional and they would be able to do the same. I was so angry when they handed me my boy that I immediately went into a panic (screaming and yelling). They even managed to cut his body in different areas which has caused him to start licking all over like crazy. I am in the process of writing the coporate office just to state my disappointment and carelessness of the associates I dealt with. Needless to say, I'm taking ever step to learn how to groom him myself so neither one of us will have to experience this again. My baby was so glad to see me. He was shaking and peeing all over the place. It took me about an hour to get him comfortable once we got home. I cried like a baby myself and I can't believe I trusted them. I now realize why so many people choose to groom their babies on their own. I'll never go to that particular place again!!!:mad: |
:mad: oh wow... I am so sorry that you and your baby had to go through this. After taking Kobe to the groomers a couple times I just didnt like how he acted after... like he was scared. I started grooming him myself and I'm still learning so sometimes his hair looks JACKED UP!!! :rolleyes: but at least i know that he isn't being mistreated. I'm glad you are writing them a letter, I would be livid!!! And I'm not one to hold my tongue or my temper... everyone in there would of heard my going off!! I hope you guys are feeling better now but we learn from these type of things. |
Ugh, I am soooo sorry. What a crappy situation. I would have been fuming. I am so lucky I found 2 great groomers in the area and realize how in the minority I'm in. |
I'm still upset about it but I'm sure it will pass. Thanks so much for the words and allowing me to vent. This is my first furbaby and it's devastating to me. I have learned a very valuable lesson. Not everyone view furbabies as babies, they simply think they are dogs. I now know that I must take every step with him as serious as I would if he was my skin baby. I was just so excited that he was going to get professionally groomed I think I overlooked some key points in ensuring he would be handled with extreme care. I may have to mess up his cut a few times as well to get it right:D. I'll send pics of my cuts on KoKo when he finally grows hair. |
i hope you didnt pay them omg ide have flipped the $%ck out ide have to sit my baby down cause ide be LIVID i cant believe they cut him was it pet not so smart? |
Thanks Brit. You are lucky and I'm so jealous right now because I wanted a good groomer for my baby. I guess I will have to do. Hopefully, I will become really good at it or find a groomer who really enjoys being a groomer and will handle my baby with care. |
I'm so sorry. Luckily it's just hair and will grow back. But him being nervous and upset is so NOT ok. |
Unfortunately, no they don't brush out your dog. I'm sorry he was shaved, but it is summer time...and it'll grow back. |
I'm not going to say who it was but they sure are "not so smart";) I still can't believe I trusted them. I know a private groomer would not have done that. |
I used to use a groomer at Petsmart and would literally stand by the window the whole time making sure she never picked up the clippers, all the groomers there seemed to be "shave happy". I am very lucky to have found a great groomer, she is a very long drive and not really convenient at all, but I trust her 100% with my kiddos knowing that she will treat them well AND cut them well... so I keep going. :rolleyes: |
Thank you all for allowing me to vent because my family thought I was crazy for being so upset about it. They didn't understand where I was coming from. You all are my Yorkie family I know I can come to with by furbaby life. You guys are the best! |
Aw Im sorry. Its ok Vent away!! At least he wasnt nipped or something more devastating!! His hair will grow, just look around, you will find a groomer you like. Just research and ask around!! :D |
same thing happened to me I went to pet smart to and they also shaved my dog after I asked for a puppy cut. I even explained that I wanted my dog to look shaggy. She seemed to understand but I guess someone else cut my dog. She was shaved everywhere except the face. I told them that I don't own a schnauzer but a yorkie. She said that was a puppy cut. I felt like such a coward for paying the 40 bucks. |
i know petsmart has a grooming program they make their groomers go thru and i wonder if they tell them that if a dog comes in with any mats they need to shave it. it seems like that's their go to answer for a lot of the dogs that come in there with knots or mats. |
Well, my groomer gave me this news the other day. Bad news: He was so matted I had to take off way more hair than I wanted. Good news: It will grow back. It's my fault that I didn't brush him as much as I should have, but the groomer knows what she is doing and it will grow back. In your case they never should have cut when you said not to. Now relax. It will grow back. |
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