YorkieTalk.com Forums - Yorkshire Terrier Community
Page 2 of 3 1 2 3
Show 30 post(s) from this thread on one page

YorkieTalk.com Forums - Yorkshire Terrier Community (https://www.yorkietalk.com/forums/index.php)
-   General Yorkshire Terrier Discussion (https://www.yorkietalk.com/forums/general-yorkshire-terrier-discussion/)
-   -   Pretty sure I lost a customer today, while trying to "educate" them.... (https://www.yorkietalk.com/forums/general-yorkshire-terrier-discussion/148694-pretty-sure-i-lost-customer-today-while-trying-educate-them.html)

bettyeanne 10-10-2008 04:33 AM
:thumbup::thumbup: Good job! Even if she was offended, maybe what you said to her will cause her to take her dog to the vet for a "second opinion" and perhaps he/she can keep her from breeding her. I am amazed at people who resent advice from people who are obviously knowledgeable. I welcome advice from people like you! Keep up the good work! :)

red98vett 10-10-2008 04:39 AM
Quote:
Originally Posted by luvnmymax (Post 2276372)
Ok..most of you know that I own a grooming salon. So today I have a regular customer come in with her tiny little poodle. She gives her to me, tells me she wants her regular cut and reminds me to be carefull because of her hip displaysia (sp?) I love doing this poodle because we always put her in a cute little frufru cut and she is really tiny(maybe 5lbs or so) so the cut is super cute on her. So I take care of her as usual. When the owner comes back I tell her that I notice she seems to be coming into heat. Owner gets huge smile on her face and says....oh great, I plan to breed her this time! Seriously????? So I put on my best concerned, yet nice face and say.... Are you sure that you want to do that? hip displaysia is hereditary so she would be passing it on to her puppies. plus it is really not good for her, it would probably be very painful for her to carry then deliver puppies with her condition. Not to mention it would probably worsen her condition. Owner gets all mad and hufffy with me. I say that I am sorry I didn't mean to offend her I was only concerned for her dogs health. Owner tells me that I am groomer not a Vet and if she wanted medical advice she would go to a vet. :eek: I say ok thank you have a nice day. Have any of you guys ever had a similar situation??? I was really trying to be helpful and used my friendliest voice. Do people usually get upset when you try to help "educate" them???
You tried and that's what counts. In her heart she knows she's wrong but seeing dollar signs. What you could add if they really LOVE Their puppy - they wouldn't put her life in danger. Breeding small dogs is not like regular breeding.

It makes me sick to see all these dogs are nothing more than a way to earn extra money. They should be PETS first... and for the serious breeder - well - that's another story

MyPeanutAbbyGra 10-10-2008 05:55 AM
She was mad because you didn't say what she wanted to hear. Sometimes the truth hurts!

You absolutely did the right thing.

phfgkl 10-10-2008 10:22 AM
That just broke my heart reading..My sons golden retriever lives with us, she just turned 3 in June, and we had to take her to the vet back in May, as she was having a hard time getting up, etc. Come to find out, she has the worse case of hip dysplasia the vet had ever seen in this young of a dgo..All because of breeding 2 parents with hip dysplasia..Now we have to give pills to our retriever twice a day for the rest of her life..People need to get the money out of their eyes, and take care of the pets they have...she sounds like a real idiot

yorkieusa 10-10-2008 10:26 AM
She knew you were right. That's why she got mad. She was being defensive.;)

TaylorsMomma 10-10-2008 10:38 AM
All previous posters gave you GREAT comments. I second them ALL. :D
kUDOS to you (pats on the back) and a JOB WELL DONE !!!! :thumbup:

luvnmymax 10-10-2008 05:43 PM
Thank you to everyone for your comments. I really hope she does think about what I said and reconsider breeding her. I just feel really bad for the poor little poodle. And to tell the truth the "you're not a vet" comment hurt my feelings. I can't tell you how often I get phone calls from customers for "vet" type advice.(I always remind these people that I am not a vet,BUT this is what I would do) Or how many times I have spotted problems that needed to be checked and told the owners they needed to make a vet appt. I actually had a customer tell me one time that she thought her dog may be about 3 weeks pregnant(her daughters dog had been visiting), so I very gently palpatated, felt puppies and sent her to the vet. The vet says no puppies, she's not pregnant........6 weeks later she delivers 4 cavalier king charles/yorkie mix pups. That customer still brings her dog and the puppy she kept to me. She uses a different vet now:D. Thanks again to everyone. And if that is how little that customer thinks of me, then I really don't mind loosing her business.:(

ps. the cavalier/yorkie puppy is one of the cutest puppies I have ever seen!!!

chloeandj 10-10-2008 05:51 PM
Just because she fussed at you doesn't mean she didn't hear your words. Hopefully she will think about it and maybe change her mind.

Punkin&Piper 10-10-2008 05:58 PM
People are unbelieveable that kind of stuff makes me so mad!

veggienut 10-10-2008 06:06 PM
I Agree & Disagree
 
First, I do think you were right to educate her and tell her what you did. But she is right that it is a Vet's whom gives such medical advice. Now I am sure a lot of you all may jump on me for saying that, but it is true. Working in the nursing field for many of years, it is somewhat similar. Nurses can't give medical advise to the patients and they only follow thru Doctor's orders of how to care for their patient with meds, dressing changes, etc. We can't even tell the patient about their X-Ray, only the Doctor can. We can't give any type of medical advise even if a patient asks. We have to consult with the Doctor. Anyways, you should of said nothing or ask, "what about the hip displasia, won't it affect the babies"~? This way you'd make her to see it in another way.

MyFairLacy 10-10-2008 06:12 PM
Quote:
Originally Posted by veggienut (Post 2277603)
First, I do think you were right to educate her and tell her what you did. But she is right that it is a Vet's whom gives such medical advice. Now I am sure a lot of you all may jump on me for saying that, but it is true. Working in the nursing field for many of years, it is somewhat similar. Nurses can't give medical advise to the patients and they only follow thru Doctor's orders of how to care for their patient with meds, dressing changes, etc. We can't even tell the patient about their X-Ray, only the Doctor can. We can't give any type of medical advise even if a patient asks. We have to consult with the Doctor. Anyways, you should of said nothing or ask, "what about the hip displasia, won't it affect the babies"~? This way you'd make her to see it in another way.
she didn't exactly give her veterinary advice though. If you know anything about hip dysplasia, it's pretty much common knowledge that it's a genetic defect and it's pretty much common sense that any additional weight is going to strain the hips.

EbonysMom 10-10-2008 06:23 PM
My thoughts!
 
I agree with you, I think you did the absolute right thing in telling this lady what you did. Even as a groomer I am sure you know more about dogs than she does and I am sure the vet would also agree with you. I have my little girl yorkie Dixie and my twin daughters each have a yorkie, Teddy and Maxie and I also have two Bichons Missy and Prissy. I rely on my groomer to point out anything to me that she sees on my dogs that she is concerned about. She is very smart and has groomed dogs for years. Recently she left the place she worked for and started a business in her own home. I followed her there because I am so appreciative of the good work she does. I hope this lady does not breed this dog. Not only would it be bad because of the hip problem but I worry about the puppies. She is such a little dog anyway. If that lady cannot see that than she is really just greedy and not caring so much about her dog and what is best for her health now and in the future, let alone caring about a litter of innocent little puppies. Hope you will keep us informed if you hear anything more about this little dog. If you know the ladies vet I would give them a call and maybe they can talk some sense into this lady.:)

paulapoo 10-10-2008 06:26 PM
GOOD FOR YOU!!!! If it was hard for her to hear it, that means she knows your right!!

luvnmymax 10-10-2008 06:27 PM
Quote:
Originally Posted by veggienut (Post 2277603)
First, I do think you were right to educate her and tell her what you did. But she is right that it is a Vet's whom gives such medical advice. Now I am sure a lot of you all may jump on me for saying that, but it is true. Working in the nursing field for many of years, it is somewhat similar. Nurses can't give medical advise to the patients and they only follow thru Doctor's orders of how to care for their patient with meds, dressing changes, etc. We can't even tell the patient about their X-Ray, only the Doctor can. We can't give any type of medical advise even if a patient asks. We have to consult with the Doctor. Anyways, you should of said nothing or ask, "what about the hip displasia, won't it affect the babies"~? This way you'd make her to see it in another way.
I am not a vet. I do not claim to be a vet. And if I am asked a medical question, I make sure the person asking knows that I am not a vet. That being said...I spend all day everyday monday-friday with my hands on a dog. I know the anatomy of a dog, I know what it should look,feel, and smell like and I know what it shouldn't look, feel and smell like. I know that when I slightly lift a poodle's hind leg to give her a "clean poodle foot" and the hip "pops" 3 times that her hip displaysia is pretty darn severe and she shouldn't be bred. Even if hip displaysia wasn't a hereditary thing that she was passing to the puppies, It would still be wrong to breed her. Hip displaysia causes severe athritis. It is getting cold which worsens arthritis not to mention the extra weight of carrying puppies, plus the actual delivery. I have athritis in my hips. I am 27yrs old and it is a condition brought on by the delivery of my daughter. On cold nights I sleep on a heating pad and still have a tremendous amount of pain. I know this poodle is already in alot of pain and having puppies would only worsen that. So I'm sorry if you think that I stepped over a line. But I feel like if a few words from me might have a chance at helping the life of another living being, that I shouldn't bite my tongue. I should speak my mind in a calm and friendly way.

veggienut 10-10-2008 06:45 PM
Sorry
 
Quote:
Originally Posted by luvnmymax (Post 2277642)
I am not a vet. I do not claim to be a vet. And if I am asked a medical question, I make sure the person asking knows that I am not a vet. That being said...I spend all day everyday monday-friday with my hands on a dog. I know the anatomy of a dog, I know what it should look,feel, and smell like and I know what it shouldn't look, feel and smell like. I know that when I slightly lift a poodle's hind leg to give her a "clean poodle foot" and the hip "pops" 3 times that her hip displaysia is pretty darn severe and she shouldn't be bred. Even if hip displaysia wasn't a hereditary thing that she was passing to the puppies, It would still be wrong to breed her. Hip displaysia causes severe athritis. It is getting cold which worsens arthritis not to mention the extra weight of carrying puppies, plus the actual delivery. I have athritis in my hips. I am 27yrs old and it is a condition brought on by the delivery of my daughter. On cold nights I sleep on a heating pad and still have a tremendous amount of pain. I know this poodle is already in alot of pain and having puppies would only worsen that. So I'm sorry if you think that I stepped over a line. But I feel like if a few words from me might have a chance at helping the life of another living being, that I shouldn't bite my tongue. I should speak my mind in a calm and friendly way.
But to me I thought it would be similar, as in giving advise of something that the Vet would be responsible for. If the dog is only 5 lbs, I don't think it should be bred.


All times are GMT -8. The time now is 07:06 PM.
Page 2 of 3 1 2 3
Show 30 post(s) from this thread on one page

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2025, vBulletin Solutions, Inc.
Copyright ©2003 - 2018 YorkieTalk.com
Privacy Policy - Terms of Use


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521 522 523 524 525 526 527 528 529 530 531 532 533 534 535 536 537 538 539 540 541 542 543 544 545 546 547 548 549 550 551 552 553 554 555 556 557 558 559 560 561 562 563 564 565 566 567 568 569 570 571 572 573 574 575 576 577 578 579 580 581 582 583 584 585 586 587 588 589 590 591 592 593 594 595 596 597 598 599 600 601 602 603 604 605 606 607 608 609 610 611 612 613 614 615 616 617 618 619 620 621 622 623 624 625 626 627 628 629 630 631 632 633 634 635 636 637 638 639 640 641 642 643 644 645 646 647 648 649 650 651 652 653 654 655 656 657 658 659 660 661 662 663 664 665 666 667 668 669 670 671 672 673 674 675 676 677 678 679 680 681 682 683 684 685 686 687 688 689 690 691 692 693 694 695 696 697 698 699 700 701 702 703 704 705 706 707 708 709 710 711 712 713 714 715 716 717 718 719 720 721 722 723 724 725 726 727 728 729 730 731 732 733 734 735 736 737 738 739 740 741 742 743 744 745 746 747 748 749 750 751 752 753 754 755 756 757 758 759 760 761 762 763 764 765 766 767 768 769 770 771 772 773 774 775 776 777 778 779 780 781 782 783 784 785 786 787 788 789 790 791 792 793 794 795 796 797 798 799 800 801 802 803 804 805 806 807 808 809 810 811 812 813 814 815 816 817 818 819 820 821 822 823 824 825 826 827 828 829 830 831 832 833 834 835 836 837 838 839 840 841 842 843 844 845 846 847 848 849 850 851 852 853 854 855 856 857 858 859 860 861 862 863 864 865 866 867 868 869 870 871 872 873 874 875 876 877 878 879 880 881 882 883 884 885 886 887 888 889 890 891 892 893 894 895 896 897 898 899 900 901 902 903 904 905 906 907 908 909 910 911 912 913 914 915 916 917 918 919 920 921 922 923 924 925 926 927 928 929 930 931 932 933 934 935 936 937 938 939 940 941 942 943 944 945 946 947 948 949 950 951 952 953 954 955 956 957 958 959 960 961 962 963 964 965 966 967 968 969 970 971 972 973 974 975 976 977 978 979 980 981 982 983 984 985 986 987 988 989 990 991 992 993 994 995 996 997 998 999 1000 1001 1002 1003 1004 1005 1006 1007 1008 1009 1010 1011 1012 1013 1014 1015 1016 1017 1018 1019 1020 1021 1022 1023 1024 1025 1026 1027 1028 1029 1030 1031 1032 1033 1034 1035 1036 1037 1038 1039 1040 1041 1042 1043 1044 1045 1046 1047 1048 1049 1050 1051 1052 1053 1054 1055 1056 1057 1058 1059 1060 1061 1062 1063 1064 1065 1066 1067 1068 1069 1070 1071 1072 1073 1074 1075 1076 1077 1078 1079 1080 1081 1082 1083 1084 1085 1086 1087 1088 1089 1090 1091 1092 1093 1094 1095 1096 1097 1098 1099 1100 1101 1102 1103 1104 1105 1106 1107 1108 1109 1110 1111 1112 1113 1114 1115 1116 1117 1118 1119 1120 1121 1122 1123 1124 1125 1126 1127 1128 1129 1130 1131 1132 1133 1134 1135 1136 1137 1138 1139 1140 1141 1142 1143 1144 1145 1146 1147 1148 1149 1150 1151 1152 1153 1154 1155 1156 1157 1158 1159 1160 1161 1162 1163 1164 1165 1166 1167 1168