Originally Posted by T Doll
(Post 3450724)
Congrats on your new baby - he is adorable! Breny seems to be a great breeder, however, I've sort of had a bad experience with her in the past that I really want to share and put out there as well. It wasn't about any of her puppies, but rather about her way of dealing with prospective buyers.
Back in 2007, I posted a thread about looking for a new puppy. Breny contacted ME and offered to sell me a male from her recent litter. We conversed back and forth, and since I'm in Canada and she is in the US, I had to research my options about getting the puppy across the border. After I renewed my passport (we talked about driving and meeting up at the border), I sent Breny a PM to let her know that my passport was renewed, so we could go ahead with the purchase/adoption. She then responded back telling me that someone else had already put a deposit on the boy, so he was already sold! :eek:
The entire time that we were communicating (without ANY breaks), she never mentioned ANYTHING about a deposit. I was under the impression that once I found out more information about the border/passport situation, that we would go ahead with a deposit and payment arrangements. Had she have asked me for a deposit earlier, I would've put one down. Isn't the breeder supposed to be the one who asks for a deposit? I didn't think the proper protocol was for the buyer to out right offer one first :confused:
I had no idea that she was discussing the sale of this boy with another prospective buyer (she mentioned nothing of the sort). At no point during our conversations, did I ever give her the impression that I might not be interested, so I just don't understand why she would go ahead and accept a deposit from someone else. It was like she sold him from right under my nose :mad: One day we were discussing arrangements of how/where I would pick up the puppy, and then the very next day she says "I'm so sorry, he's already been sold"!
I thought this was very unprofessional and I was extremely sad (and shocked) to hear that she already sold him. She really got my hopes up...my heart sank when I found out he was already sold. I just wish that Breny had been more professional about her dealings. She could've easily let me know that there was another prospective buyer, or she could've asked me to put down a deposit on the boy.
Fortunately, in the end it all worked out, since I ended up getting an amazing little boy from another wonderful YT breeder. I don't mean for this post to bash Breny in any way, and I believe that she is a reputable breeder with quality puppies. I just hope she realizes that the way she went about with the whole dealing, was very wrong and unprofessional. It was like she strung me along and then suddenly shut the door in my face. I don't know if this was an isolated incident or not, but I hope no one else has had this kind of dealing with her and had to feel the way I did. Breny, if this is how you normally deal with prospective buyers, please, please consider taking a better approach. Let people know if there are other prospective buyers and let them know when a deposit is required. And to anyone looking to buy a puppy from Breny, I would advise you to inquire about any other prospective buyers and also ask about a deposit as soon as you can, if there is a puppy that you have your heart set on.
I really hope I don't get any backlash from this post :o I know that people can tend to be a little biased when it comes to respected members of the forum. Please look at this post/feedback the same way you would if somebody was writing a review of a breeder outside of the forum. I know I personally appreciate all reviews, be it good or bad. I hope this post serves more as constructive criticism, rather than negative "bashing" of any sort :) |