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-   Breeder, Vet, & Groomer Reviews (https://www.yorkietalk.com/forums/breeder-vet-groomer-reviews/)
-   -   Unhappy with petsmart grooming!! (https://www.yorkietalk.com/forums/breeder-vet-groomer-reviews/135753-unhappy-petsmart-grooming.html)

DreamsComeTrue 11-07-2008 09:52 AM
Quote:
Originally Posted by Love4Bella (Post 2085237)
I have tried grooming them myself and let me just say that I am embarrassed to even take them in the car with me after I attempt to groom. I just don't have the hand eye coordination that it takes to groom I guess. But I do however think that if someone is going to groom as a profession that they should do a decent job at it for the amount of money that I pay to have it done. I will stick with what I know is good I guess and if I get desperate I think I will just wait it out until I can get into my normal groomer because this is just ridiculous!
Try asking your regular groomer if she has a waiting list for when someone has to cancel. That way you might have a chance of getting in a little earlier. Sometimes people forget their appt. or have to cancel like you did. I kept a list of people who were needing to get in quickly and would call them when something opened up.

DreamsComeTrue 11-07-2008 09:55 AM
Quote:
Originally Posted by TokenChin (Post 2112114)
I had called Petsmart to take my Lab in for a good scrub and nail trim. I could barely hear the man over the barking dogs in the background. First, he told me they had early AM appointments and afternoon appointments. Then he asked what kind of dog and when I said "Lab" he said I could ONLY have the afternoon appt. Okay. Then he said it would take about 5 hours. For a Lab???? He said they had to "acclimate" her to the grooming area, then really take their time and go slow with her. I never made the appointment. Five hours for my gentle dopey girl locked up with all that racket...forget it.

It breaks my back, but I do her at home!
Do you have a do-it-yourself grooming shop in your area? That's what I do with my big dog. I'm a professional groomer, but groom from home so I can be home with my boys. So, since I don't have a large tub yet, I take her to a local place called "Doggie Detailing." It costs about $15 for me to bathe, dry and groom her and they have equipment for you to use if you don't have your own. I love it, because I don't have to break my back to do her at home.

DreamsComeTrue 11-07-2008 09:59 AM
Quote:
Originally Posted by Chrissy0277 (Post 2088845)
Sometimes what one thinks they see is not always really whats happening..
Im not saying all groomers are not rough but, like I said sometimes what you think you see is not really whats happening.
Sometimes when a dog is beyond agressive and trying to eat you and all you are doing is trying to protect the dog and yourself from getting hurt is a totally different thing. And do the untrained eye it can appear the groomer is being rough but in reality in this case they are not.
Now just being mean to the dog I totally am against that. I have worked with groomers like that and it just killed me
Amen to that! I totally understand what you're saying. It's true sometimes you have a dog that's practically trying to kill you. Not all dogs are sweet little angels to groom. I have seen groomers over-react, though and hurt the dog when they were showing slight signs of aggression. That is unacceptable.

jasmanea 11-07-2008 12:31 PM
I took my girls to Petsmart once. NEVER EVER AGAIN will I ever go there. It wasn't done correctly per my wishes. They also charged me an extra 50$/ 25$ per dog because they had some "tangles". I could have gotten the few "tangels" out myself. Isn't that part of the grooming. Yes they were brushed daily, just went in for the feet, bottoms, face detailing!!!!! :mad:
Never again!

MegandMina 11-12-2008 09:12 AM
I a can empathize with you. My babies have had two bad experieinces in a row. No body listens anymore to your requests. I hope the hair grows fast, it is sad and infuriating. I am going to try do this myself next time. Good luck to you.

meg and mina

Doodlebop 11-19-2008 08:27 PM
I have a friend who has also had problems with Petsmart, She took her yorkie puppy in with a pretty 6 month old coat, and wanted a simple trim, and came back out in a westie cut, She was very disappointed.

Neen8564 11-26-2008 08:52 PM
I also have had an unpleasant experience with Petsmart. Coco is 4 months old and not yet used to the groomer. So far, I have give her baths and brushing but, she needed a cut. I was told that she would not sit still and that they had a hard time grooming her. She is hyper but, she is also a puppy. We have an appt on Friday with a groomer that was recommended by a friend of mine, she says that she understands and has groomed many Yorkies. We will see..:)

jasmanea 11-27-2008 04:58 AM
You will find one eventually that you feel most comfortable with:)

yoon714 01-09-2009 03:29 PM
I hate Petsmart grooming with passion. They are unprofessional, these groomers do not know what they are doing. i was very unhappy to see how these dogs were treated.

Potter 01-09-2009 07:26 PM
I never use Petsmart groomer before but I have done research before I go to any groomer and paid a lot for grooming and was never quite pleased. There were twice my boy came back with all 10 nails bleeding even after Quickstop...another time shaved too near till his skin was sore and he wasn't happy at all. I just gave up and I do my own now. Its not too bad..I just watch videos and look at how other people do it and I catch up pretty quickly. At least my boy is happy and comfortable when I groom him.

loonietunes04 01-28-2009 12:13 PM
1st grooming at petsmarts
 
I took mufasa & scar for thier 1st time grooming at petsmarts 1/22/09.
When I first picked them up I thought they were great. After I got them home and really started looking at them, I was a little bit unhappy:(. My husband comes home and adds fuel to the fire and points out all the mistakes he saw:eek:. Needless to say I think we will find another groomer.


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