Breeder's Standard .Net (MBFS) Has anybody had problems with them ???? I'm using the online program, paid my 1st month and before my 1st month ended they had already bill my credit card 2 more times , e-mail them and they explain this and that and how I had an extra month paid already etc, fine . Then I go to my account to work on my pedigrees and found out that the option *powerpack I had purchase is gone . I e-mail them back , the lady says she dosen't know what's going on but my e-mail was going to be transferred to the programmer ......that was the last time I heard from them, I have e-mail them back , called (only answer machine) left voice messages , nothing.....just being ignore. I feel so frustrated and angry with them ........why are they so fast at charging and soooo slow at customer service. My whole purpose to sign in was to get the pedigrees I needed done, so I'm back at zero, minus $$$. :thumbdown Any advise?? |
I would call my credit card company and report them and tell them the problems you are having and they will take care of it . or at least tell you what to do! renae |
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Last week this is the last e-mail I got from them , seems like she is getting tired of me , as I keep on bothering but I want what I paid for,I'm not asking for a freebie or anything like that. I just send them my last e-mail giving them 2 days to get it fixed , if not I will just go thru my credit card company and file a complain. :( This is what they send last time. Hi, Your email has been forwarded to the programmer again. I am sorry but I am not a programmer and I cannot do anything else. Keep checking MegaPed, they will show up again when he has fixed the problem. Kathi |
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