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birdmanjr115 04-10-2008 04:12 PM
Please Help!!!
 
I am expecting my female to have her first/my first litter soon (Mid-June) But I was wondering if you guys think that its practical to give a LIFETIME guarantee for congenital illnesses and a LIFETIME guarantee on life threatening genetic defects? Or should I just make them both 1 year guarantees? I want to let my clients know that I stand behind my pups 100% for their whole lives not just one year.

Nancy1999 04-10-2008 04:19 PM
What would the guarantee include, would you agree to pay for required surgery or replace the pup?

birdmanjr115 04-10-2008 04:48 PM
I Was Going To Offer A Full Money Back Guranatee

Nancy1999 04-10-2008 04:54 PM
Would they return the pup to you or keep it?

birdmanjr115 04-10-2008 05:12 PM
Keep it... as I know I would be heart broken to give my pup back.

Sugar's Mom 04-10-2008 05:18 PM
you need to cover yourself well. i can understand people getting attached and not wanting to give puppies back, but you have to have the wording just right so you can be sure beyond a doubt that what people are telling you is the truth and you even tho their vets can fax your vet the info, your vet may not agree. make any sense/ i guess what I am trying to say is that buyers will lie to you just to get a refund. I haven't had it happen but i know a friend that did. I'm not thinking they lied outright to get money back but what their vet said was cause of illness was totally different from what three vets of my friends said that had taken care of the puppy and went over the other vets records. vets can be wrong.. i know only one or two breeders that offer a lifetime guarantee. Most are one to two years. you can retain first refusal right on the lifetime of the dog which means if they ever decide to rehome it, they have to contact you first.

BakersDozen 04-10-2008 08:27 PM
Quote:
Originally Posted by Sugar's Mom (Post 1911318)
you need to cover yourself well. i can understand people getting attached and not wanting to give puppies back, but you have to have the wording just right so you can be sure beyond a doubt that what people are telling you is the truth and you even tho their vets can fax your vet the info, your vet may not agree. make any sense/ i guess what I am trying to say is that buyers will lie to you just to get a refund. I haven't had it happen but i know a friend that did. I'm not thinking they lied outright to get money back but what their vet said was cause of illness was totally different from what three vets of my friends said that had taken care of the puppy and went over the other vets records. vets can be wrong.. i know only one or two breeders that offer a lifetime guarantee. Most are one to two years. you can retain first refusal right on the lifetime of the dog which means if they ever decide to rehome it, they have to contact you first.
I agree. And, as a buyer, I would not expect a breeder to offer a lifetime guarantee. Not saying it wouldn't be nice :), but really hard to "enforce" fairly. For example, it could be difficult, as they age, to prove whether something was from just getting older or something genetic. I have worked in customer service for years, and unfortunately the truth is that even nice people will stretch the truth if they have an opportunity to get $ back. I just think it would be hard for the breeder to protect themselves.

However, if you want to, you could guarantee for life against specific things, named clearly in your guarantee. For your protection, seems like it would have to be EXTREMELY specific.

Just my 2 cents....:)

katelin 04-11-2008 06:23 PM
Just a little legal perspective to add:

If you sell your puppies for over $500, you need to have a written contract to avoid the Statute of Frauds. Otherwise, things could be interpreted against you or you could end up with no "contract" at all.

Then a court would be free to determine what the intent of the parties is, and it becomes a "he said/she said" situation. Most of these claims can be brought in small claims court, so it doesn't take much to get it before the court.

Finally, if you do draft a contract be very specific with the language you use and who is to be responsible for what. All of the terms will be construed "against" you and in favor of the buyer, because you drafted the contract and are presumed to be the person with the most knowledge in this situation.

I'd be careful about lifetime guarantees, personally.


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