When Toto was very young, and I was just learning about sizes, I ordered her some adorable little things from a site [which shall remain nameless, if they are still a member here, they will know!
], and the items were too small. I was in a time crunch and really wanted them before we flew to meet up with Patrick. I immediately packaged them up and returned them the same day along with a note explaining the reason and simply asked that I get credit later .... and I paid for the express return. I then got online and re-ordered the same things in the correct size, paid again for the items
and the express shipping charges. I received a snippy email explaining her return policy and that I didn't follow it. I replied, profusely apologetic that I didn't know the "return policy", and explained the circumstances and that it wasn't the money, but the time and that next time I would follow her little return rule to the letter, but for now they were on their way! I received another snippy email explaining her return policy that sounded like "read my lips"! I realized that I was dealing with an idiot and just let it go. Guess what it cost her??
I occasionally look in on her site and Toto has just about everything that she carries! Guess where I bought them?? Yep! Anywhere but there!!
