[Jenn218]

Wow! I have ordered from PetEdge numerous times and have never had a problem. I know some people have said their shipping is outrageous, but mine have never been. And I had some shampoo (yes, shampoo) that was backordered (on my last purchase), but I guess they got it in before my box shipped out because it was in my box - and my box came within a week of me ordering it. I would think that they could have worked that out for you! You would think anyway!!?? Sorry for your bad experience. I am getting ready to place another order, but like anywhere I place an order, I am also alittle leary on placing it....you just never know!