YorkieTalk.com Forums - Yorkshire Terrier Community - View Single Post - Animal abuse at a groomer that needs to be stopped!

cheryl000 · 05-10-2006, 06:34 PM

Some of you might know the story I posted last night about my cat being kept from me at the groomers when she told me to go there after 6. I posted my story on Craigslist and someone who used to work there just responded. You will never believe what she told me about the La Mesa Pet hotel. It is a grooming/boarding/day care facility.

It turns out they did this to SEVERAL people and do it so that they can charge the extra boarding fee. The lady from C/L that contacted me said She worked the front desk and a lady once called to say that she is on her way and will be 10 minutes late. The worker clocked out, locked the door, but when she heard the lady, she opened up and gave her the pet. She later on got yelled at by the manager(who is also the owner's son) saying that she was supposed to close at exactly 6 and charge a boarding fee of at least $25. Weird since the boarding fee regularly is $10. She said this happens ALL THE TIME there but the people are usually just pay the fee so they won't have to deal with the drama. Oh, but not me!

But there is worse. She witnessed the manager punching a muzzled cocker spaniel while grooming. She said that they dry their animals in morning in cages with no bottom and they turn big cold fans on them. The dogs go w/out water from 6 pm until 8 am. It really isn't 24 our care like it is advertised. A person does live there in the back but usually doesn't do the walk through and just stays in his house.

She said many people pay for "playtime" for their pets and the pets are kept in the cages the entire time to poop/pee there. They are not given food bowls, the food is just thrown on the bottom of the cage. The manager takes the treats given to the dogs home to his dogs. They also do not give them the blankets that some customers give their dogs because they don't want to clean them.

She said that people have to make appointments to see the facility and they are only shown one room in the front when there are really 4 kennels that are really run down. It is on their pamplet to schedule the "tour." NOTE: A red flag comes up if they only want you to visit the day care during certain times. The cages are rusted out, there are nails hanging down. During the holidays they cram themselves so full of dogs that they have shifts where half of the dogs are inside and half are outside. So many are left outside overnight. They don't have airconditioning.

The lady gave me a name of another worker who has complained about them. The Pet hotel threatened to sue her for slander because she has no proof. So she is afraid to speak out about this. Most of the people who work there are family. If I have to file a police report to protect myself against them (because of extortion with my cat last night) then so be it. I want all of this stopped. They are doing so many wrong things here! Someone needs to work there undercover and get some pictures of what goes on there. I wish they hadn't seen my face or I would so do it! Any ideas on who I can call for help?

05-10-2006, 06:34 PM	#1
cheryl000 YT 1000 Club Member Join Date: Jul 2005 Location: none Posts: 1,495	Animal abuse at a groomer that needs to be stopped! Some of you might know the story I posted last night about my cat being kept from me at the groomers when she told me to go there after 6. I posted my story on Craigslist and someone who used to work there just responded. You will never believe what she told me about the La Mesa Pet hotel. It is a grooming/boarding/day care facility. It turns out they did this to SEVERAL people and do it so that they can charge the extra boarding fee. The lady from C/L that contacted me said She worked the front desk and a lady once called to say that she is on her way and will be 10 minutes late. The worker clocked out, locked the door, but when she heard the lady, she opened up and gave her the pet. She later on got yelled at by the manager(who is also the owner's son) saying that she was supposed to close at exactly 6 and charge a boarding fee of at least $25. Weird since the boarding fee regularly is $10. She said this happens ALL THE TIME there but the people are usually just pay the fee so they won't have to deal with the drama. Oh, but not me! But there is worse. She witnessed the manager punching a muzzled cocker spaniel while grooming. She said that they dry their animals in morning in cages with no bottom and they turn big cold fans on them. The dogs go w/out water from 6 pm until 8 am. It really isn't 24 our care like it is advertised. A person does live there in the back but usually doesn't do the walk through and just stays in his house. She said many people pay for "playtime" for their pets and the pets are kept in the cages the entire time to poop/pee there. They are not given food bowls, the food is just thrown on the bottom of the cage. The manager takes the treats given to the dogs home to his dogs. They also do not give them the blankets that some customers give their dogs because they don't want to clean them. She said that people have to make appointments to see the facility and they are only shown one room in the front when there are really 4 kennels that are really run down. It is on their pamplet to schedule the "tour." NOTE: A red flag comes up if they only want you to visit the day care during certain times. The cages are rusted out, there are nails hanging down. During the holidays they cram themselves so full of dogs that they have shifts where half of the dogs are inside and half are outside. So many are left outside overnight. They don't have airconditioning. The lady gave me a name of another worker who has complained about them. The Pet hotel threatened to sue her for slander because she has no proof. So she is afraid to speak out about this. Most of the people who work there are family. If I have to file a police report to protect myself against them (because of extortion with my cat last night) then so be it. I want all of this stopped. They are doing so many wrong things here! Someone needs to work there undercover and get some pictures of what goes on there. I wish they hadn't seen my face or I would so do it! Any ideas on who I can call for help? Last edited by cheryl000; 05-10-2006 at 06:38 PM.