i am so SORRY to hear that!!! the same thing happen to Sebastian. I was SO UPSET!!! The groomer took notes, we talked for about 10 minutes, I went to get him and he didn't even look like my dog. I CRIED!!! I was mad at myself for even paying her.
I know drive 30 minutes each way to my groomer and its woth it.
Chin up, the good news is it grows back. BIG HUG!!
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