Val as a professional
complainer...LOL...don't
call to complain.
Write the
corporate office...providing all the details, name, date, etc. Writing corporate will get far more response than complaining at the store level. Do whatever you have to do to find out this person's name and position. Sometimes I've simply asked and sometimes I lied by saying....oh who would I talk to at this store for something (fundraiser, distributing literature, anything you can think of). If they say...oh you need to speak to X and want you to hold so they can get them....just say you are mailing the information to their attention. Btw, do not forget to get the store's number. We do alot of business with national chain stores....most are known by their number NOT the address. If you have to...play detective and go back into the store UNTIL you see this person to get the information.
I guess he grabbed ya....just in case....you and Sully made a run for the back of the store...LOL. There is no excuse to treat someone this way.
In our area the only stores that are pet friendly are the pet stores, Lowe's, Home Depot, and the Dollar Store. Don't ask me why the dollar store doesn't care...I haven't figured that one out
Lowe's and Home Depot don't have a sign that says pets welcome...but I've seen all sizes in there...including ones that are too big to be carried or ride in a cart...they're on a leash. Food Lion has a sign posted directly on their door, but they're the only place I can recall actually posting their policy.
I think the biggest issue a store has with pets is the liability issue if someone gets bitten.....by allowing an animal IN the store...they are accepting the liability.
Good luck
