If it was set up well, tyour water softener is is hooked up to your main hot water line. You can probably use google to learn more about water softener hookups.
Either check your soft water set up or hire someone to do it for you. If it wasn't hooked up the right way, have the plumber fix it.
Even if it is set up correctly, if your refrigerator doesn't dispense filtered water, offering your pup bottled water is a good way to go. |