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Originally Posted by ler0998  After I posted about Bella, and the health issues I emailed fancypups. I felt like they needed to know what was going on. I got a call the next morning apologizing for Bella's issues. It seems the other pup from her littler ended up sick just like her. She asked for a diagnosis from the vet and I got a full refund to help cover the costs. I didn't ask, she just said they stood behind the pups, to say the lease I was shocked. She did verify the mother and said it was the first time they had had one of her litter, verifying it was from her. I would never buy from there agin, but I never thought they would do this either...but I thought all should know |
You got much more than I did. I never even got a return phone call. My Lola had a liver shunt and I called to let them know. I'm sure they would have suggested that I bring Lola back and they would replace her, which NEVER would have happened! They never called me back, and to be quite honest, I don't care to ever speak to them again. I'm happy to say we had Lola's shunt repaired and she is doing fine 6+ years and thousands of dollars later. I think these are despicable brokers that do the very minimum for these poor pups and they very definitely support puppy mills. I would never, ever buy from them again and would warn anyone to RUN, not walk away from Fancypups.com!!!!