[admin]

We appreciate all of our Donating Members with stores. But we also believe in allowing members to share their personal experiences (positive and negative) with all stores, breeders, groomers, and veterinarians. This thread was not made out to bash the store at all, the member posted their experience and was wondering if anyone had suggestions as to what she should do, which the member received. The member used all possible avenues available to them to contact the store.

We would like to ask members to give our members with Donating Status the benefit of the doubt when a case such as this arises. We strongly believe in our members with stores, but we are also neutral and do not make any commissions when a member buys any products from any member's stores. We have no financial interests in any member's stores (though we do make a few dollars when items are purchased from the YorkieTalk Cafepress store).

It may be some relief to the member to hear that other members have had very good, positive experiences with this store, but we feel the member should be not scolded for talking about their experience. All stores, no matter how small or big, will have some customer relations issues.