Please try to give her the benefit of the doubt. You can try to PM chewymoms or email her again. Currently, chewymoms has a very good reputation as a storeowner here on YorkieTalk except for one or two instances. And in those instances, I believe shipping was slow or delayed, she never just took money and stole it without delivering a product.
Also, as a consumer, you have up to 60 days to file a complaint with your credit card company if you are charged for a product you have not yet received. See:
If you believe there was a "billing error," you must, within 60 days following the date of the first statement on which the charge appears (not the date you made the charge; the date of the issuance of the statement appears on the face of the statement), write a letter to your bank setting forth in specific detail why you believe there was an error in the charge. You should set forth everything regarding your dealings with the merchant - - Did you respond to an ad in a newspaper, receive a telephone call, visit the store? What did the merchant tell you about what you would be receiving? Did you authorize the charge? Did you receive the goods? Were the goods different than represented? Etc. If you kept a mailer or the ad from the merchant, attach copies to your letter, along with any correspondence between you and the merchant.
http://ag.ca.gov/consumers/general/c...ack_rights.htm