[yorkietalkjilly]

Oh, Gail, how totally and maddeningly frustrating!!! When you set your heart on something, work hard, plan and re-plan everything out and pay good money toward something, only to be met with a blank wall due to being woefully misled by various staff members of the CKC, it is normal to get your dander up and feel ill-served by that organization! (And then to have no smilies on top of that has got to rub salt in the wounds! jk)

Seriously though, you would think the CKC would have all of their bylaws for all routine contingencies, including showing an imported puppy, on their website, down in B&W, for all potential show handlers and owners to read and understand. It shouldn't be written in legalese either but in clear, concise, easily understandable language.

Is an imported dog all that unusual these days? You would think that situation would be fairly routinely dealt with for dog shows and the governing kennel clubs would fully educate their staff and require them to know the rules or verbally recuse themselves from trying to answer questions about rules and subjects they aren't familiar with. I would name names to the CKC regarding the two employees who misinformed you so that they can educate them on how to better handle questions about CKC rules.

And that cavalier treatment of your credit card number sitting in some office for days until getting around to processing the charge is troubling, too. Here is hoping that they can get their act together to better serve their public and avoid so much needless frustration, hassle and money spent.

Getting your complaint down officially in writing and following up is the right thing to do and hopefully they will extend themselves to get things corrected for everyone and find a way to appease you in some way. Their sloppiness and lack of attention to detail has caused you trouble and anguish and money and one would think they would hope to try to help you in any way they can.