Hmmmm, I've always had AMAZING service and luck with Chewy... there was only ONE time about 2yrs ago they added something extra in that I didn't order, but I didn't complain about that! haha. I even emailed them to let them know about a food I received that was rancid and they refunded me for the whole case plus dry food I had purchased. Plus sometimes I receive the package the next day! At the very least, 2 days. |