I wouldn't hesitate to place an order from
www.imapreciouspup.com. The site has a great reputation... both with Brooke who was the original owner, and now Gerry.
It's a busy online store with great customer service. I can appreciate all the work that must go into running it and these kinds of things can happen on ANY online site....I've ordered from Pet Edge and had things backordered for over 2 months....it happens !