[gemy]

Originally Posted by k9lover

I am the breeder of Max. I have never been on this forum before but I had to respond to all of these untrue comments. I have been raising and showing this wonderful breed for 30 years. I was so happy to get a call from this nice couple.This litter was born June,1 and had been kept to see if there was a show puppy in the litter. I have imported several dogs from Europe over the last 8 years to improve my breeding program. This mother is from 2 imported dogs and was shown but is now cut down in a puppy cut.I showed this couple both parents and the litter while they were here. They chose Max after 2 hours of talking and playing with the puppies. I was happy for them to have him as Shelia is ill and needed a new yorkie friend. It wasn't until after they took him home and went to their vet that the dry eye problem as discovered. My vet and I had not seen any symptoms and I have never had this condition in a puppy. I was shocked and I offered to take him back and give the a girl they had really liked also. They said they wanted to keep him anyway but I told them I would take him back and give them a replacement baby which was what my contract states. I was told the puppy had 2 parasites but to date I have seen nothing from their vet, I have not had anyone become ill here at my house. I do know that stress and change to a new home can trigger symptoms and if it is the case I will be happy to pay for his vet bills for his meds. In the meantime I am very hurt they they have made me look like a liar and a bad breeder. I spend all my time promoting good breeding programs and education about the breed in many clubs I am also involved in yorkie rescue.. I have a contract with these owners and will be happy to post it . The puppies are replaced in the event there is a serious or fatal genetic illness. I am trying to do that and they refuse.As for the picture of Treasure is was just mis-labeled, I admit that but remember they saw both parents here in person. what more can I do??? Sincerely Judy

Thank you for your posting, it is always good to hear both sides of a story.

I am now going to respond to your question of what more can I do?

a) Get the vet records from the purchaser either faxed or scanned into an email for you
b) Receive permission from the owner to talk with her vet personally
c) A replacement puppy is not much of a health warranty, if that is their only option. You and I know very well that puppy owners bond with their selection very early on; therefor the likelihood of a return of a puppy is slim to none. You have heard from at least two breeders here, and now myself that our guarantees work differently. I by contract will refund up to the purchase price of the dog for serious and debilitating diseases, and depending upon the situation-ie the disease was lethal and the pup died, will also offer a free future puppy.

d) If the contract and health guarantee was not sent out well in advance of the puppy visit, make that happen. Also spend some time with would be serious purchasers going over what you will cover and how, and what some of the clauses mean in your contract. A contract is at the minimal end of the scale a document that outlines what is expected from purchaser and seller. What happens if? And yes not every situation can be covered,but lawyers can help with the wording so that your intent is clear.

I do hope that you and your purchaser are able to come to a satisfactory resolution for this issue.