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Originally Posted by The_only_Abu  Well I just got back from Petsmart and had the worst experience I have ever had there. I was excited to buy some items (especially clothes thanks to lovetodreams picture post about her closet-lol) and a few things happened that completely shocked me
1. Cashier was rude and didn't want to sell me a little outfit because it rang up at 1 cent. 2. I bought a new puppy bed and when I got home I found larvae on it. 3. When I looked at the receipt when I got home they over charged me for one of the items. 4. I call customer service and the csr was dry and rude to me.
Sigh. I was so happy and excited but now I'm feeling a little bummed about it. I spent a nice chunk of change there and I feel they didn't deserve my business.  |
Yikes I'm sorry. We only have one petsmart within an hour two of where I live and we are pretty lucky and every one has been really nice there. I might try to email or call even higher up on the chain and let them know how unhappy your Petsmart experience was.