She sounds scared. Ease off on your tone of voice and become a matter-of-fact teacher. I use the world "uh oh" as I say that word differently than I do "no" in times of surprise or stress and I reserve "no" for use when a dog has long learned something, knows it well and is disobeying me.
__________________ Jeanie and Tibbe One must do the best one can. You may get some marks for a very imperfect answer: you will certainly get none for leaving the question alone. C. S. Lewis |