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Old 05-24-2013, 09:51 AM   #24
Dukie Baby
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Join Date: Jul 2012
Location: Santa Rosa, CA
Posts: 104
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I totally feel your pain as something very similar just happened to me yesterday. I was very specific with the groomer and told her that I only wanted Cooper's face trimmed up a bit, along with his feet, legs, privates and tummy and that his top knot was NOT to be trimmed at all. Well, imagine my surprise when I show up to pick him up and his body is shaved, his top knot was cut off, along with all of the hair on his face. He literally looks like a chihuahua now.

Cooper had NO mats at all because I am diligent about brushing him twice a day, and I use a comb on his face and redo his top knot every two days. I was BEYOND livid and asked to speak to the manager. The manager took one look at Cooper and blanched. I was in tears as it had taken SIX months to grow his top knot in and get the hair around his eyes long enough to not poke him, etc. The manager told me that the grooming would be complimentary and assured me the hair would grow back, blah, blah, blah. She said they were running a bit behind so they were rushing through their clients. Seriously? Why not just call and reschedule the appointment instead of scalping the clients.

I know the fur will grow back, but why in the world would a groomer do such a thing to a Yorkie? I used a reputable groomer who has been in business for over 20 years in my area, but I guarantee you I will not be going back.

Anyone have any idea how long it will take for the facial hair to fill out and the top knot to grow back? I can deal with the body being shaved, but his head is something else.
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