I have no experience boarding but I will in 2 weeks. My baby is staying at my vets which is also an animal hospital. She sleeps all night at home but not sure what she will do there. I don't think they have 24 hr. care. Still safer than staying with family or friends since they have no experience with these tiny little angels/devils. I am concerned but understand that she will be in a kennel by herself and her playtime will be one on one with no other animals. A few things worry me: 1) I use potty pads but they will take her outside 3 times a day. I am taking pads with her and will probably bribe/pay for her some extra attention and 2) I often hand feed her in addition to putting food in her bowl just to make sure she eats enough. She really likes her food scattered on the ground.
At least I've met and like my vet and staff and should anything happen she will get immediate care. I would just make sure that your Petsmart has a vet on site. Good luck and wish me luck too...