Im sooooo angry reading this .......poor lexi that "so called" groomer needs the smack at the side of the head not a lil angel
Sammi had his first groom at the groomers 5 weeks back he was really nervous and kept growling and snapping at her hands, she was really good with him took her time and when he got snappy she picked him up and loved him until he had calmed down and start again all in all it took over an hour to finish him.
Big big hugs for lexi
and yourself and i hope youu report that woman to the necessary people she should not be allowed any were near dogs at all