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Originally Posted by Yorkiemom1  I micro chip all my babies before they leave. I was told by Avid all that was necessary was to return the information with the fee and that was it. I have been doing that for over two years! Tonight, I hear from one of my parents she checked her baby's chip (she even received a letter months ago saying they had the information and all was well), and it came up as unregistered!!!! I have to find out WTF is up with this....I have all these babies running around, with owners thinking they are safe and now this!!!!! I was told all was taken care of with the fee and the return of the information....if I need to be telling my owners they have to do something else on line, I need to know this and I dont understand why Avid did not tell me! Any other breeders out there microchipping using Avid chips and paying for the service...do you do anything else to get these babies registered? |
My vet had to return all Tibbe's info, I then got a letter saying I was welcome, officially noting his chip#, birthdate, breed, etc., and directing me to go online and register him at Home Again website and then keep checking yearly to be sure it's all still correct. And it was until I checked last week when I worried the superstorm might have caused them problems and dataloss there in New Jersey. Well, something had caused a lot of dataloss on my account and though my contact name, address, one phone number and email were there, NOTHING else was anymore. No backup or secondary contact info, health info, license #, color/weight info, special info about body anomalies, identifying marks, etc., birthdate, picture - nothing. So I had to update all of that and oh, by the way, when I tried to first sign in, it didn't recognize the chip # as matching my last name or email! I called them, they couldn't explain why I got that message online, gave me a temp password and I signed in and updated everything again, including the password.
Just as advised above, call them and find out what to do to fix it all.