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dottiesyrky · 09-16-2012, 11:25 AM

After reading the comments here about info sharing I wrote to FS and talked of my concerns and that I wanted the sharing to cease.

This is the reply

"Thank you for your email. We sincerely apologize for any inconvenience this may have caused you. We have coded your customer file as a do not rent.

If we can be of additional assistance, please contact our Internet Customer
Service Department at 1-800-381-7179, via email or on our Live Help link. Live
Help is available 8:00 a.m. to 8:00 p.m. CST seven days a week.

Sincerely,
Customer Support
Drs. Foster & Smith
pxp"

It seems to me that "renting" is sharing. They must feel I had a point or they would not be apologizing?
We hope that what they say about their privacy policy does have its customers' privacy at heart.

At least they reply promptly to emails and concerns, and that is a good start.

09-16-2012, 11:25 AM	#27
dottiesyrky Donating YT Addict Join Date: Aug 2010 Location: SW USA Posts: 2,505	Foster Smith After reading the comments here about info sharing I wrote to FS and talked of my concerns and that I wanted the sharing to cease. This is the reply "Thank you for your email. We sincerely apologize for any inconvenience this may have caused you. We have coded your customer file as a do not rent. If we can be of additional assistance, please contact our Internet Customer Service Department at 1-800-381-7179, via email or on our Live Help link. Live Help is available 8:00 a.m. to 8:00 p.m. CST seven days a week. Sincerely, Customer Support Drs. Foster & Smith pxp" It seems to me that "renting" is sharing. They must feel I had a point or they would not be apologizing? We hope that what they say about their privacy policy does have its customers' privacy at heart. At least they reply promptly to emails and concerns, and that is a good start.