So some of you may know I ordered some cool pads from this site. Not only did they take over a week and a half to get here, they didn't really work, and I thought about returning them but I decided to keep them. $29 each and I got two. Then I get an email to review the products. Ok, why not. So I submit a review and I get his response:
"Your opinion is very important to us and the Drs. Foster and Smith community. We appreciate you taking the time to write a review about Gel Pet Mat Small. Unfortunately your review did not meet our guidelines for posting on our site. We encourage you to review our guidelines and resubmit your review about Gel Pet Mat Small.
Thanks for being an active member of the Drs. Foster and Smith community. Sincerely,
Drs. Foster and Smith" So I check the guidlelines:
"Drs. Foster and Smith values your feedback! When writing your review, please consider the following guidelines: Focus on the product and your individual experience using it Provide details about why you liked or disliked a product All submitted reviews are subject to the terms set forth in our Terms of Use We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines: Obscenities, discriminatory language, or other language not suitable for a public forum Advertisements, “spam” content, or references to other products, offers, or websites Email addresses, URLs, phone numbers, physical addresses or other forms of contact information Critical or spiteful comments on other reviews posted on the page or their authors In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly."
I did not use profanity, obscenities, spam, links, or spiteful comments. What I did say was I would not recommend this to friends bc this product did not work as specified unless put in the fridge or freezer! WTF! so they don't want my honest review on their site, then here it is.
thought I found an alternative to Entirely Pets, maybe I was wrong.