I am so sorry this has happened to you. I would have been livid. It sounds like you told the groomer exactly how you wanted it cut and they did it the way they wanted to do it. The bow on the collar would have sent me over the edge. Dont give up on allgroomers though there are some good ones out there that will cut the hair exactly how you want it cut. My first grooming experience wasnt what I wanted so I tried a new groomer and she cut them exactly as I asked. I will continue to ask for that groomer every time now. You will find one you like also. |