[sylvan]

As breeders we have to learn to deal with all kinds of contacts from all kinds of people. There are times when I answer the phone and I am wearing one of my many other hats (mom hat, work hat, scout leader hat etc...) and it takes me a few minutes to switch into yorkie mode and I'm sure I must sound like a distracted idiot. Apologies to those who had to deal with the bumbling..
There are times when callers are very cryptic about what they are asking and it takes quite a bit of patience to hold a mutually informative conversation. There are times when I KNOW I've told people much more than they ever wanted to know. and then there are those great moments when someone calls and you just make sense to each other and you end up on the phone for an hour and you feel like even if you are not going to be meeting over a pup, you've at least made a difference in the way that they are looking.
I admit to laughing over some of the ridiculous things people say sometimes when they call...and being appalled at some of the awful things I've heard ...and crying with people who share the heartache of the dog they lost.
I takes an extraordinary amount of patience to actually listen for the questions behind the questions and try to communicate effectively. Some days I do it better than others.
Budget is a big concern for almost everyone, me included...so I don't get offended if price is the first question...but it shouldn't be the only one.