You can still do a charge back with your debit card. You should always use a real cc or PayPal you can get your money back with too. How terrible I feel really bad for you ,,,,A business should never try to beat a customer. Its just really bad Biz! Bottom line if you dont have an item or cant get it just refund the money. If I cant get an item to somone for just 2 weeks I'm pulling my hair out worring about it .Thats why I like to keep most items stocked. I like to have the sale out the door in 24 hr.
I wish you all the luck, Teri
http://www.bowwowcouture.com