I think the USPS generally does an amazing job with the volume of mail/packages it has to deliver and for the cost it is able to do so. Yes, I'm sure their are problems but if you think about the volume of mail and the small number of mistakes in comparison, I still think they do a wonderful job.
And, for those who think the reason the USPS is going broke is because of service issues and losing customers you're mistaken. Congress a few years back decided the USPS needed to fund their retirement for many years beyond what other government entities are required to do. The Congress then can take this funded retirement and post it against our country's deficit, making the deficit appear smaller than it actually is. It's our Congress cooking the books again just in another way!
As for UPS, FedEx and the combo delivery service, if they were delivering ALL of their own packages, they would either be losing money or their rates would raise astronomically. They contract with the USPS to deliver many of their packages because it's cheaper to pay USPS to deliver than it is to provide their own delivery services in many cases.
Finally for those of you who think the USPS "SUCKS"....just wait, if they're done away with, who do you think is going to deliver Grandma's birthday card all the way across the United States for less than 50 cents? Certainly not UPS or FedEx!!
BabyBlessing.....I hope your package arrives soon. I'm sure with it documented returned by a specific date HSN will honor the return.