The lady may not have meant harm.. I call my Bailey "fat".. and even laugh at my little Remy and say she is a chubett ..
I agree, she did have a poor delivery.. and I am sure if you walked away she knew she was wrong. If she meant it as rude she was too stupid to know she was wrong.
I have had my Remy called names like.. gerbil etc. I really just laugh, the time I got upset was in Chicago when some guy called her
Ridiculous.. that was uncalled for..he with his string hair
I felt so very bad one time when I asked someone what type of dog they had.. it turned out to be a large yorkie. I said "oh.. of course, I just didn't see his face.. what a handsome guy" and played with the dog. I hope I didn't hurt the owner's feelings. But the different sizes do look different to me.. not say bad, just different. I don't ask anymore, just say what a cute dog or something.