Chachi has cottony hair and always has matts. The 1st groomer I took him to just charged us a little extra cause of the matts. The second groomer did his groom and didnt charge us extra. I cant believe what that groomer put you and your dog through and no I dont think its right that she was there for so long and nothing was done. I would find a new groomer. All groomers are different and we didnt like the 1st one we went to either. We had a great experience at the second one. She was very caring and better with our dogs. |