 I am so upset
My Sammy went to Rainbow Bridge 15 days ago. I had been waiting for his ashes to be returned to me. Saturday morning a woman called me (she had been on vacation and her Dad took her mail in) to let me know that my baby's ashes were at her house. The crematory put the wrong address on the label!!!!!!!! My baby was at her house for 9 days!!!!!!! She is an animal lover and has 5 dogs, all rescues and strays.Thank goodness I have him back home with us where he belongs. I called the crematory and got an apology and was told that yes a mistake had been made. I told the woman that I was calling my vet's office to tell them and she said to me "you need to do what you need to do". My vet's office was extremely upset. I can't tell you how upset this makes me. I hope and pray this never happens to anyone else. I told the woman at the crematory that they should double check and triple check their address and that they were incompetent and irresponsible. Thanks for letting me vent. I know my fellow YTers would understand. |