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Originally Posted by roseylovestosho  Yes, I would definitely be angry. I highly doubt that Jackson didn't alert her that he was cut, and it was her duty to inform you. Accidents happen, but it's how they are handled that matters, and she did not handle it appropriately. |
Yes! This is why I was upset, that she did not tell me!
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Originally Posted by Maximo Poor Jackson! No doubt he yelped! The groomer was wrong to not inform you especially because that should have been cleaned and treated. I'm glad he is healing well.
I would be furious, but on the other hand, I understand being hesitant to go shopping for another groomer. No guarantee that more bad experiences aren't ahead. |
This is how I am feeling right now. She's the groomer I've by far been the happiest with hair-cut wise and I love that she's right in my driveway and done in an hour or less. And I can't beat the price. I'm just not sure if I should shop around or not. There are other options for mobile groomers but all of them would be basically double the price!
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Originally Posted by mimimomo ohh poor Jackson, ouch! have to be very careful w/that area=( I'd be VERY irritated & a groomer should know that area has to be paid x-tra special attention. her not telling u was a very bad move on her, it probably bled too, so there's no way she did not notice.=( she'll probably be more careful next time...wondering if she was in a hurry? |
Yes, I'm so upset that *I* didn't notice until 2 days later.... he kept licking at that area and I know it happened from the groomer, there's no doubt about it. I knew I always read that was a sensitive area and to be careful, etc, and it's a razor cut to me.
I was also wondering if she was in a hurry. She actually called me that morning and asked if we wanted to move our appt. up because she got a cancellation. I couldn't get there as early as she asked for so I told her about an hour before our original appt. So she did my dads dogs first, Buddy and Lilly, and then I got there and she took Jackson so he was her last dog of the day and I am certainly thinking she was in a hurry (since his face was sloppier than usual, too).