I would definitely mention your dissatisfaction with the office staff to the vet and say you're going to leave because of it. If the vet cares about his patients, he will see that the office staff change their attitudes.
I have a really wonderful vet, four of them actually, at the same practice. The office staff are all great and it's obvious they care about the animals. Last year when my Bichon girl, Lacy, got sick, they were all very attentive and supportive. My vet loved Lacy and had taken care of her all her life. She was very gentle and caring and we did everything we could for Lacy. My vet came to my house to put Lacy to sleep so she (and I) would be more relaxed. Lacy was very traumatized at the vet's office. She took good care of my boy Bichon, Cosmo, when he had a bad time after Lacy left and recommended that I get another dog so Cosmo would have a buddy. That's how my sweet little Lavender Chihuahua came to live with us. When my little albino ferret, Cali Rose, got sick, the vet who specializes in little furkids took her home with him several nights so she would get care around the clock. She was very small and got very sick very quickly. He consulted with the vets at the University of Tennessee about her. I finally lost her, but I feel like the vet did everything he possibly could for her.
My vet is as important to me as my own doctor and if I couldn't trust her and the other vets at the practice, I would change vets. I count all of them as friends and appreciate their caring and the great care they give my furkids (and me, too). Vets need to be good at dealing with people just like human doctors. Dr. Kris put her arms around me and cried with me the day Lacy had to be put to sleep. Her compassion was much appreciated.
Jeanette |