For the rat comment... I always cover my dogs' ears and tell the offender they cannot say stuff like that because it hurts my dogs' feelings, and then they run around sad all day long. Then, I turn to my dog and say, "You didn't hear what that silly lady said, did you? Don't worry, you are the most beautiful doggie in the whole wide world. Some people are just blind, but we forgive her, because we know how to be nice to people, and we have good manners, don't we? Some people just have no class at all!"
Poppy is just the cutest pup ever! (Don't tell Jillie I said that!)