So my dolce was looking a little ruff, and I so stupidly decided to ohh take him to the groomers. I get there and I specifically stated, can u trim his body so that his fur is even, and she said oh ok, do u sandbox face robe trimmed in Teddy bear, I said sure, whatever u do, donor touch his top notch, he had a bow in his hair. She said would u like me to give him a blue bow, I said sure. I was a typical mom, waited by the phone for the call. She said dolce was ready that he did awesome for his first time. I called my Sis on the phone to keep my nerves At bay cause I just had a feeling something was going robe wrong. Get there it's a line so I run and pay and go back in, ask for my baby, and I hear he's a boy why does he have a bow, and I smile as the lady yelled bk cause his mom wants one, then I hear well the bow is off, and my smile automatically disappeared. She bring out the dog that looks like a dAmb chiuwawa(sp) I did a double tAke cause she said can u hand me a blue bow, and yes it was my baby. He wouldn't sit still so she came out of the room and asked me to hold him while she attempted to put a bow on four dAmb strands. I said politely umm what happened she says ohh did i cut too much? I said my yorkie who came in here looking like this and I showed her my phone looks like a chiuwawa. She then started to apologize that she had totally forgotten and started with his face, that she made sure it's updated in the system not to touch his FACS for next time. I then said ok. Grabbed my baby and went out to the car sat in the car and cried. I wasn't crying more so because she screwed up, but because I figured now how the heck can I go back in there Nd not make scene, and be the crazy lady. So I grabbed then phone and called the groomers from inside my car asked to speak to the manager very calmley, and by the time she got on the phone all the kindness went out the window, I went off. She too apologized and said that it was brought to her attention after the error was already made, I then told her if I wanted a dAmb chiuwawa I wouldn't have spent 1 thousand on dolce. She then said that I could come in tomorrow and speak to the district manager to get my refund, I said I am still here. Go in and ask for him he comes over and I said what does this dog look like he say umm, and I said exactly, I want my 65 dollars back. How dare they destroy my baby's hair. After I got my money we went bk to the car and I cried somemore thinking that it too his whole life 4mos to get his top notch and they took all that and more away from me. I was just too tired to clip him myself. Now look at him, I'm so distraught over this. I so need some cheering up.
