Sorry you had to deal with this. BA is not my favorite bank either. Long story short, one of the people who helps you with your accounts decided to open a new credit card account without telling me or my consent. I'd closed a 10 year old credit card account due to non usage. Because of the new credit card, the limit on the credit card that I do use and that my husband used on business trips was adjusted! Imagine my anger at that girl.
When I called the bank I insisted on speaking with the manager and he profusely apologized and asked me to make sure that I had okayed opening it. I said to him, if I was closing a card that I had for many, many years that I didn't use, why would I open a new one? Duh!!!! And because of the new card, the bank took it upon themselves and decided that the limit on my existing...well used card was too high they lowered the limit on it! I have had this particular card through 4 banks over a 20 year span. To have this girl screw up my account was beyond comprehension. Boy did I give the bank manager a piece of my mind!!!
I made him take care of the inquiry on my credit reports and fix my accounts. I used to work with finances and credit reports. I understand that inquiries count against your credit ratings. I was in the process of refinancing and I was not a happy camper at all! |