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Originally Posted by Yorkieville200 Well, Brooke, forgive me for saying so, but my experience has not been the case.
"Helpful" would have been an offer to replace the shampoo, that the label did not state to shake. Esp. since I WAS a repeat customer, having gone through several bottles in the past with no problem. Frankly, the fact that she intends to produce bottles in the future with labels that state to "shake well' is of no use to me with this bottle.
Sure if you have a clear bottle, you would realize the shampoo appears to need to be shaken, but I have an opaque bottle. |
Why replace the bottle, when they told you to shake it well, and that they need to put it on the label, being upset is one thing, bad mouthing CS is another..However, you cannot be mad because they wouldn't send out a free bottle of their product. Also, can I ask you a question, if you have noticed your yorkie has had less of a stellar turnout with this product, why continue to use it, why get a replacement..How come you didn't offer to send them the bottle of shampoo for a refund? JMHO....