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Originally Posted by LDandPasquale  I dont think anyone is questioning the product. For all i know it may be fabulous!!
This really is about the customer service. After this thread came out i received a PM from them stating they "tried" to contact me on Nov 3rd telling me to call their 800 number and that i must have not got it. I did receive the message and i DID call them...how do they think i knew there had to be a 75$ minimum to order? 
When it was brought up to admin that it was a coupon rather than a prize...personally, i thought it was tacky for them to say that Capt Noonie and I "misunderstood". I would have had more respect for them if they just came out and said "it was a mistake, we're sorry and its now a gift certificate".
In this recent PM to me they did state they do want to speak with me and find out what product I would like...but i really do not want it at this point.
Jen, if i remember correctly you have used their products before and was really happy and satisifed with them. I am more than willing to donate my prize to you if that is possible?? I dont know if that is against the rules or not...but if its ok and you are willing...I'd be happy knowing that at least someone is enjoying it. |
Aw, that's very nice of you!