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Old 11-14-2010, 02:17 PM   #6
MaddiesMommie
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Join Date: Feb 2009
Location: East Tennessee
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Quote:
Originally Posted by megansmomma View Post
I called and talked to the manager and he offered me 1/2 price back. After giving him an earful I will be getting a full refund but have to return the cake. He had my order form in from of him and said that I indeed did order a chocolate cake. Really it was the decorations on the cake that got me going in the first place. They are total crap!

There are not a lot of good bakeries in this area and I was very excited to see all of the great pastries they offered. Their premade cakes were awesome too so I never dreamed my custom cake would look so bad.
Oh Jodi I am so sorry about this. The cake looks so-so in the custom decoration part. You could have bought tube icing and done what they did yourself.
I am glad to hear you are getting FULL refund but cannot believe you have to take the cake back. lol They plan on reusing or something

Hope your husband had a wonderful birthday anyway. Very sweet of you to go all out for is BIG day!
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