Quote:
Originally Posted by 107barney  ....And, when Walnut Hill responded that she did not water down the product and in fact her product did not contain water, she was challenged about her product's water composition and later its PH. These are not constructive remarks, they are remarks intended to disparage the product and/or its maker... |
Actually, we were discussing the idea of the water content and as it turned out, of course it
has water content, it is
not watered down. If you go back to the beginning of the thread you will see I told the OP that water was not added to it but was a part of the original composition! So, obviously, it was not a challenge or meant to disparage. As to the Ph, I most certainly did not challenge her about its Ph. Asking a question is not a challenge. She said that it has a Ph of 9, and I asked why that was not a detriment as she has mentioned it more as a benefit. I thought that was a valid question and very much in line with a product
REVIEW. Everything I read says a high Ph can be damaging to our dog's hair. I even gave her some references to that effect. That question was not answered but she did say that she wanted the Ph over a 7. I thought it a good question,to wonder why. This is not disparaging the product or its maker! I don't know how much more complimentary I can be about Sarah! When a review thread is started, and the vendor comes to the thread to answer the complaints, then I think it should be very well accepted, that questions can be asked about the product. It is not being rough, it is not being disparaging, it is just asking questions. I figured if she is intentionally wanting the Ph to be over 7, she has a good reason for it. I imagine she does! I just don't know what it is because the question got lost amongst all of the other comments.
Does anyone understand what a review is? It can include your experiences. It can also include information about content. Again, I don't believe for a minute anyone would have a problem with crititques or questions if the maker of this shampoo was one of the large corporations. From the very beginning of this thread, statements were being exaggerated and misrepresented. When in fact, the complaints were being stated in mild and respectful terms.