Quote:
Originally Posted by FlDebra 
I guess I read more of what the actual complaints were instead of worrying over the thumbs down title. I actually did not have questions about the water content. That all started as an explanation to someone else that it was watery as part of the way it was made, not made and then watered down. Then the subject of water got carried on ad infintum as we BOTH tried to explain ourselves. Why would I have PM'd that -- it was not a complaint? I did not see the "rough" comments or any attack. Still do not.
This is the YT Seller Feedback and Seller Review Forum. I think people should feel free to comment truthfully. No one made any insulting or disparaging comments. Everything was specific to what they did or did not like about the product. I think every negative comment was made in an objective way, saying only what they did not care for and refraining from any disrespectful comments. Each person listed specifically why they were not pleased with the product. Nothing vague, no negative adjectives --only very specific reasons that could be considered by the vendor. (i.e. Does not lather well, does not leave hair soft or shiny, too watery, need to use too much.....these are very objective.) I think WalnutHill can take these comments as valid complaints that may or may not be considered in future products or variations. She may have so many orders that she really doesn't worry about it or she may some day have a different formula for people who find it too watery -- evidently she has considered and developed it already, so that complaint evidently is not a surprise to her. I think it was all done respectfully. I know I have the utmost respect for Walnut Hill and her endeavor!
We might as well close this folder, if negative comments can never be made about a YT vendors products without fear of controversy. I certainly lavish the praise on when I am happy with products. I think this is the first YT vendor product I have commented negatively about ever. I wonder how many are holding back their comments now, so as not to get a finger pointed at them. I think sometimes the YT vendors are also our friends, and some want to jump in and defend them instead of letting a valid review stand. I can understand that in a way, but it isn't doing any good for a balanced review system. Can't say this folder will hold much credibility for me anymore. |
Well, as I said, we all read and interpret things differently. I am not going to go on and on ad ininitum on this. No need for that. You seem to have taken this very personal and I am sorry you feel that way.
Yes, it is the YT Seller Review and Feedback forum and people will post what they feel. So why is it wrong for others to post how THEY feel? Now, I am beginning to take this personal!
I felt that it got to be a bit harsh....but I was crystal clear in saying that that was how *I* read it. That does NOT mean that is how anyone meant for it to be taken.
All I can say is WOW. What a disappointment.
Sarah is not a friend of mine. I don't even know her nor have I used her products. I have seen her here but have never had any type of real conversation with her. I simply posted MY feelings about the thread. I did NOT say that no one should ever give a negative review. It's all how you read things I suppose. I used to give reviews to employees and if I had given them huge capital letters of THUMBS DOWN just because of one aspect of their job performance, how would that have helped them? It wouldn't!
I am done now. Clearly this has been taken to a new place where it should not have been.