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Originally Posted by ladyjane  Kudos to you for handling this in such a professional manner. The complaints seemed a bit rough to me....if you don't like something and want to comment, that's fine but it just seemed that the thread turned into an attack thing. That could be me and/or the way I interpreted it. There are MANY products on the market that I do not care for, but if many like them, then I figure it is probably a matter of MY personal preferences, not the quality of the products. Minksheen for example is not one of my favorites at all (I personally found the scent to be nasty and harsh), yet it has a fan base. *shrug*
I have not used your products but have heard they are wonderful from a couple of friends. I am happy with what I use so have not really thought to try anything else. |
I hope that Walnut Hill did not take it that way at all. I certainly did not attack anyone! Although I was honest about my experience with the shampoo in one post, our last back and forth were all about "water content." It took a while for us both to understand each others meaning on that and I even made a joke about how I had now diluted the conversation (meaning too much! Wish now I never tried to explain.) I NEVER questioned the quality of her product. I even complimented her about the hard work, research and putting her heart into a product that works for her and benefits others. I did ask about the high Ph out of genuine curiosity as it is almost being listed as a benefit. I wondered why that would be -- still wonder but I won't ask again! I also made sure to say there was a review site for human shampoo where people had listed contradictory reviews on many shampoos too. I was trying to temper any dis-satisfaction I had with the product by repeating that one product never works for everyone. Maybe I went on more than I would usually to show that I had interest in the product and it was not all negative.
I mentioned I had been hesitant to give an honest review on the product and this is why. No one would question if it was a big label company, but because it is a YT member, now my complaints seem "rough?" I find this a little funny as you say Minksheen is "
nasty and harsh." My complaint about Yorkie Splash and Shine was only that it did not lather well and did not leave my dogs with soft, shiny hair. I did not give any negative adjectives at all. So, which review is "rough?"
I use Minksheen and am not all that crazy about its smell either. But I do love what it does with their hair and not having to use Frontline has been a huge blessing. I get it from a
YT member too. I tried to make sure I balanced my negative with some positives on several counts.
BTW -- I really enjoyed both of my recent orders too. The blanket matched Annie's bed perfectly and I love the jewelry and coin purse.