Hi Tasha
I too have a little minx called Lottie who when she does not get her own way tends to cry and moan a little until she gets what she wants!! I try to ignore her when she does it and then the minute she stops, even if it is only for a few secs I click and give her a treat. Or I hide some treats around the room or in the garden and let her hunt around for them this seems to break the cycleof her little moan she iis having and then she usually settles down.
i noticed that you are in Newcastle , I have just driven up past there this weekend as I was down in Hartlepool visitng friends!!