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Originally Posted by Ladymom  Our regular vets operate that way, payment on pickup, but ER vets are totally different. They have been stuck with so many unpaid vet bills over the years they now demand payment upfront or they will turn you away. I can appreciate their position. I wouldn't want to not get paid for my work, either. Vets shouldn't be expected to donate their services just because we haven't prepared for an emergency.
My regular vets have always been wonderful about setting up a payment plan for unexpected big vet bills. I think most will work with you if you are an established customer. |
maybe our ER does it differently for others but since i work there i have to leave my account open until HR can look at it and let me pay it. who knows for sure about their way of running it.
and our reg. hospital is great for clients, but we do sometimes have to have payment upfront in cash or credit for "new Clients" esp. if they seem a little shady. we've had to board a coule dogs for a family that is having a hard time right now and were evicted. they were made to pay a balance upfront for boarding so we didn't get two dogs dumped on us. we have to be careful when they visit the dogs not to let them outside in case they try to leave without paying as well...