I tried two things first it took two of us one inside and one outside with treats trying to coax Lola out the door; didn't work. Second I took the plastic flap off and just waited till she got nosey enough to go thru the door, finally she did and in a while put the flap back on and it's been the best thing I ever did. I put mine in a 1x12 board and use it as a insert on a sliding patio door; works great. |