I agree, I don't like Petco/Petsmart grooming either.
I have never heard anything positive about them, especially on this site, lol.
I would recommend trying to find a new groomer, or even grooming your baby yourself. My boyfriend and I groom our furbutts and it saves us so much money! You do have to invest in a good pair of clippers and some scissors, grooming tools, and such but it is worth it in the long-run. If you groom yourself then you can personally decide how to do the cut and exactly how much to take off. And if you mess up.. you can't be mad at anyone but yourself.
His hair will grow back soon enough!
I am sure he looks adorable though.
I personally love the shaved, puppy cut look.
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♪ Jimi | Marshall | Hendrix ♫
"When the power of love overcomes the love of power, the world shall know peace." - Hendrix