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Originally Posted by cj125  I am so sorry for you and your baby.
I do hope you follow the suggestions that were given to you to take your baby to a specialist (ortho). It really is important. These ladies "know" what they're talking about. This should be done "prior" to even thinking about a settlement. You need to have the estimated cost in "writing". Please be prepared. Store owners usually have the upper hand because they have to be prepared for these kind of things. They also have insurance.
Now, please post the name of the groomer, owner and the store name. Putting it out there publicly, in a polite but factual way, will detour his bad behavior. Hopefully now and in the future.
Good Luck!
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Very well written post. Covers it ALL!